Welcome to Zenmatchpop. These Terms of Service (“Terms”) govern your use of the website located at www.zenmatchpop.com (the “Site”) and the digital puzzle games provided by SMALL INDIE COMPANY LIMITED (“we”, “us”, or “our”).
By accessing our Site or purchasing digital content, you agree to be bound by these Terms.
- Corporate Information
The Site is operated by SMALL INDIE COMPANY LIMITED, a legal entity duly registered and incorporated in New Zealand.
Company Registration Number: 8695708 / 9429051266417
Registered Office: 12 Mangaone Lane, Rd 3, Hamilton 3283, New Zealand
Contact Email: elimination@zenmatchpop.com
Telephone: +64 78457510
- Digital Content & One-Time Transaction
All products available on the Site are Digital Goods (virtual puzzle games and associated digital content).
Non-Recurring Nature: Every purchase is a single, one-time transaction. We do not operate any subscription-based models, recurring billing, or hidden membership fees.
Immediate Delivery: Upon successful payment, digital content is delivered via immediate browser-based access or digital download. No physical fulfillment or shipping is required.
- Statutory Right of Withdrawal & Waiver (EU/UK Consumers)
In accordance with the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Rights Act 2015, consumers generally have a 14-day “cooling-off” period for online purchases.
Important Waiver: By completing your purchase and clicking “Pay” or “Access Game,” you:
Expressly consent to the immediate performance of the contract (delivery of the digital content).
Acknowledge and agree that you lose your statutory 14-day right of withdrawal once the digital performance has begun.
Consequently, all sales are final and non-refundable once the digital content has been accessed or downloaded.
- Intellectual Property & Limited License
Proprietary Assets: All website code, original artwork, graphics, sound effects, music, and gameplay mechanics are the sole intellectual property of SMALL INDIE COMPANY LIMITED. We confirm that all creative assets used are either proprietary or strictly licensed for commercial use.
License Grant: Upon purchase, we grant you a personal, non-exclusive, non-transferable, and revocable limited license to access the digital content for personal, non-commercial entertainment purposes only.
Strict Prohibitions: Users shall not extract, modify, reverse-engineer, or redistribute any game assets. Any unauthorized use of our intellectual property may result in the immediate termination of access without refund.
- Payment Security & Compliance
Secure Processing: All transactions are processed through encrypted, PCI-DSS compliant payment gateways (e.g., Stripe). We do not store full credit card details on our servers.
User Responsibility: You must provide accurate billing information. As a New Zealand entity, we operate under the Fair Trading Act 1986 and the Consumer Guarantees Act 1993, ensuring transparency and security in all commercial dealings.
- Refund Policy & Dispute Resolution
Final Sale: As specified in Section 3, digital products are generally non-refundable.
Technical Issues: If a technical defect prevents access to the purchased content, users should contact elimination@zenmatchpop.com within 48 hours. We will make every effort to rectify the issue or provide a replacement.
Anti-Fraud: We monitor for fraudulent chargeback activities. Unauthorized chargebacks may lead to the blacklisting of the user’s account and IP address from our platform.
- Limitation of Liability
To the maximum extent permitted by law, SMALL INDIE COMPANY LIMITED shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the actual amount paid for the specific digital product. - Governing Law & Jurisdiction
These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts. However, this does not deprive consumers of mandatory protections provided by the laws of their country of residence (e.g., EU/UK consumer protection standards).